ICG Careers

We employ 500 people, across all group shore side locations. Sea positions are managed by an external vessel management company, Dobson Fleet Management. Each of the Group's operations is run as a separate and distinct business unit, giving a high degree of individual responsibility to local management teams. The central HR function supports and advises the management teams across the Group.

ICG is committed to delivering quality products and an unrivalled customer experience. This requires that all our people understand and identify with our goals and are committed to them, while at the same time having their personal needs met.

Training and development is critical to maintain our developing organisation. At all levels, employees are encouraged to further their careers within the Group. The Group's training and development plan includes a comprehensive programme of statutory training for technical staff, leadership development for senior management, and "people skills" and "coaching" for middle and junior management to encourage potential future leaders. Allied to this, the Group's Personal Development Policy encourages staff to further their education and training by supporting external education courses.

We recognise that feedback and goal-setting are important elements of job satisfaction providing opportunities for personal development and improved performance in line with the requirements of our business. We aim to facilitate these through regular review processes for all management and staff.

Where practicable we seek to promote and appoint from within, with most vacancies advertised internally. We believe that this offers a visible merit based path of career development, a key factor in staff motivation and retention. It also enables the transfer of knowledge and expertise across our business sectors.

We believe in fostering a positive working environment through, among other things, communication and support. We achieve this through:

•  Staff communications system including bespoke notice boards, e-mail and intranet.

•  Staff opinion surveys to gain an understanding of the organisational climate and devise action plans with which to improve business performance.

•  Regular consultation and information meetings with representative groups of managers and staff to examine current and potential future issues and to make recommendations for action;

•  Positive employment policies that provide equal opportunities for all existing and potential employees. Our employee handbook provides details of our terms and conditions of employment, together with information on our policies and procedures.

•  Employee Assistance Programme (EAP) - an independent and confidential advisory and counselling service for any staff member experiencing personal or professional difficulties.

Our employees have a wealth of experience in the shipping industry and each plays an integral part in achieving and maintaining ICG's successes.