Business Model & Strategy

Mission Statement

We aim for continued success in our chosen markets and focus our efforts on the provision of a safe, reliable, timely, good value and high-quality experience for all our customers in a way that minimises our impact on the environment.

We will achieve success by anticipating our customers’ needs and matching their requirements with superior services through constant innovation and the rapid application of technology.

We measure our success through the quality of our service, as seen by our customers, which should result in delivering sustained and profitable growth for the benefit of all our stakeholders.

Business Model

Irish Continental Group plc is a focused provider of maritime passenger and freight services with its principal operations in North West Europe. The Group operates through two divisions:

Ferries Division

Principal activities include passenger and RoRo freight shipping services under the Irish Ferries brand together with ship chartering activities.

Container and Terminal Division

Principal activities include LoLo shipping activities under the Eucon brand and the operation of two container terminals, Dublin Ferryport Terminals (DFT) and Belfast Container Terminal (BCT), within the two main ports on the island of Ireland.

Strategy

There are two principal elements to the Group’s strategy for delivering value to shareholders:

  • Investment in quality assets in order to achieve economies of scale consistent with a superior customer service.
  • Benchmarking costs to industry best practice to enable the Group to compete vigorously in its chosen markets.